If you have a Toyota AccessFlex agreement you can request to defer up to 3 of your monthly payments during your agreement. This can be requested a month at a time over your agreement term or over 3 consecutive months and will extend your agreement by the number of months you defer.
You can use the vehicle during any monthly break and during the additional deferred monthly period commencing from the end of your agreement.
Please only request a payment break if:
You are not currently in financial difficulty*
You have made the first 3 monthly payments due under your agreement
You are not in the last month of your agreement
Your agreement is not currently in arrears
There are more than 5 working days prior to your next Direct Debit payment
You haven’t already used all 3 months of your payment break allowance
When you take a payment break, your agreement will end later. We recommend that you check the effect this may have on your MOT, warranty and breakdown cover.
If you wish to request a payment break on more than one Toyota AccessFlex finance agreement, please complete this form separately for each.
*If you are in financial difficulty, please call our friendly Customer Outcomes Team on 0370 243 0804 so that we can understand your situation and find the best possible outcome for you.
Applying for your payment break
In order to process your request, we will need to ask for some personal information. This is to ensure we can verify your identity, prevent fraudulent activity on your account, and will help us to locate your agreement.
Please complete the form to the best of your ability, ensuring the information is as it appears on your agreement. This will avoid any delays in processing your payment break request.
Please note, for these purposes a working day runs from 9am-5pm. Any applications submitted after 5pm will not be processed until the following working day.
We ("Toyota Financial Services (UK) PLC") are committed to protecting your privacy and will only use the information you have provided for the purpose of activating your payment break request.
For further information on how we process and store your data, please see our Privacy Policy.
Arrange your payment break
We will guide you through the following steps. Please ensure the information you provide is as it appears on your agreement. This will avoid any delays in processing your payment break request.
